In my last blog, I discussed the importance of recognition. While recognition is critical to engage employees, it is also necessary to remember that all types of performance need to be addressed, which includes unsatisfactory performance. Today, I want to talk about the importance of managers having tough conversations and making difficult decisions. When it [...]
Since publishing my new book, Culture Hacker, a couple of months ago, I have had some great conversations and brainstorming sessions with Human Resource leaders and Executives across organizations about how to hack their culture and improve their overall employee experience. One outcome has been the development of my ‘Four C’s’ that I believe highlight [...]
Let’s discuss those dreaded – and mostly ineffective – performance reviews. In our one of our Culture Hacker blogs, I talked about the importance of informal feedback and how without regular, casual conversations on what an employee does well or could improve upon, then any formal feedback – like performance reviews – will miss out on [...]
Welcome back to our Culture Hacker series of Blogs. Today, I want to talk about coaching, and more specifically, feedback. For the health of your company culture and development of your people, a critical company behavior must be to provide feedback to your staff on a regular basis. Feedback, by definition, is a [...]
We have all read and heard abut the challenges that Millennials present the business world today. While I have experienced and recognized some of those challenges firsthand, I think we need to stop making such a big deal about them. This new workforce knows it has leverage, because we keep writing and speaking about it. [...]
Welcome back to the Culture Hacker series. It is time to talk about career development. This topic is on every employee’s mind, no matter what you might think, but unfortunately, it does not seem to be as important to many employers. Let’s start by thinking about what career development means. In the 2010 book Employee Training and [...]
Welcome back, and thanks for checking out my latest blog in the Culture Hacker series. This is a continuing conversation from my last blog about communication. Communication is essential in defining a company’s culture by socializing the team with the right messages. Today, let’s discuss an important communication tool that is unfortunately rendered ineffective too often, [...]
Welcome to our latest blog in the Culture Hacker series. Today we will discuss communication because it is the most valuable cultural tool. Communication is how we socialize team members to understand what is most important to and how to be successful in an organization. To communicate effectively – whether speaking face-to-face, communicating through actions, [...]
Welcome back to the Culture Hacker blog series on how to positively influence the mindset and attitude of associates. For the past few weeks, we have been discussing performance enablement. Let’s finish the conversation by talking about managers’ ability and willingness to have the tough conversations and hold team members accountable. The Importance of Accountability There [...]
Welcome back to the Culture Hacker blog series, which examines the cultural mechanisms that influence the mindset and attitude of your associates. If you haven’t read the previous blogs in this series, please check them out, because they establish a foundation and tell a story about what you as a leader should be focused on today. [...]
