Culture Hacker Vlog
EX is the Leading Indicator of CX
“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” -Richard Branson Today’s business landscape is increasingly competitive, [...]
The Experience Economy: How to Make Diversity and Inclusion Pillars of Your Company Culture
Welcome to the final blog in the Experience Economy series. This blog focuses on the critical topic of supporting inclusion. Generation Z is the last generation in the history of [...]
The Experience Economy: Your Benefits Package is the Key to Attracting, Retaining, and Engaging Your Employees
Welcome back to the experience economy blog series, where we’ve been discussing key issues that companies need to be aware of as Generation Z employees enter the workforce. A major [...]
Shane Green in the News
Employee Experience Strategy: Four Key Moments That Impact Your Remote Workers
As originally published in Forbes here. We have been reviewing key moments in the employee’s journey in a series of articles to help guide employee experience strategy and develop a [...]
Employee Experience Strategy: Seven Key Moments When Employees Know Their Wellbeing Is A Priority
As originally published in Forbes here. Since writing about the three M’s of employee experience strategy, I have been frequently asked about the key moments in the employee experience that [...]
Employee Experience Strategy: Five Key Moments That Define Whether A Manager Cares
As originally published in Forbes here. We are continuing our series around the three M’s of employee experience strategy that highlight the key moments in the employee experience that managers [...]
Employee Experience Strategy: Six Key Moments When It Comes To Engaging Your Team
As originally published in Forbes here. Employee experience is top of mind right now — and rightly so if you want a productive, performance-driven and profitable company. We are continuing [...]
Employee Experience Strategy: Four Key Moments When It Comes To Communication
As originally published in Forbes here. As part of my series around the three M’s of employee experience strategy, I have covered the key moments in an employee’s day, the [...]
Employee Experience Strategy: Seven Key Moments When It Comes To Performance
As originally published in Forbes here. Since writing "The Three M's Needed For A Comprehensive Employee Experience Strategy," I have been frequently asked about the key moments in the employee [...]
Culture Hacker Blog
2021: The Perfect Time to Rebuild and Rethink Your Learning and Development Business Model
While companies continue to come to grips with the effects of COVID-19 and its impact on business, executives and owners still have many priorities that require their time and attention. [...]
The Good, The Bad, and The Ugly: Why Leaders Need to Address All Types of Performance
In my last blog, I discussed the importance of recognition. While recognition is critical to engage employees, it is also necessary to remember that all types of performance need to [...]
The Five C’s of Virtual Leadership
The Five C’s of Virtual LeadershipRight now, many managers and their employees are adjusting to a virtual employee experience, working at their homes, isolated from the current virus. While the [...]
Four Ways to Improve Conversations That Will Enhance Employee Performance
Four Ways to Improve Conversations That Will Enhance Employee PerformanceThis post is ironic because it’s inspired by conversations we frequently have with our clients, colleagues, and partners about their level [...]
Culture Hacker: Creating a Great Customer Experience via Internal Culture
Culture Hacker: Creating a Great Customer Experience via Internal Culture The term “culture hacking” refers to the reprogramming of a company’s internal code, or in other words, its culture. The [...]
Three Things I’m Grateful For
‘Tis the season (or close enough to it, at least), where everyone should take a moment to consider what they are most grateful for. We have done this simple exercise [...]
Culture Hacker Podcasts
Check out Shane Green’s revolutionary podcast to hear cutting-edge best practices from today’s thought leaders. Shane hosts an impressive cadre of business owners and executives who dive deep into company culture issues to share relevant case studies, compelling data, and opportunities for improvement that others can act upon.
