Culture Hacker Vlog
EX is the Leading Indicator of CX
“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” -Richard Branson Today’s business landscape is increasingly competitive, [...]
The Experience Economy: How to Make Diversity and Inclusion Pillars of Your Company Culture
Welcome to the final blog in the Experience Economy series. This blog focuses on the critical topic of supporting inclusion. Generation Z is the last generation in the history of [...]
The Experience Economy: Your Benefits Package is the Key to Attracting, Retaining, and Engaging Your Employees
Welcome back to the experience economy blog series, where we’ve been discussing key issues that companies need to be aware of as Generation Z employees enter the workforce. A major [...]
The Employee Experience Economy: Why Leaders Must Make Listening a Priority
Welcome back to the employee experience economy blog series. We’ve been discussing how Generation Z employees are changing the way that companies go about important tasks, such as selection and [...]
The Employee Experience Economy: Provide Your Frontline Employees with Leadership Development
Welcome back to the second blog in our employee experience economy series. Generation Z employees are coming into the workforce and shaking things up with their high expectations and willingness [...]
Employee Experience Economy Series, Part 1: Selecting the Right People is Imperative
Welcome to the first blog in our series about the employee experience economy. The employee experience economy is shaping how companies engage with their employees. Today’s employees—of which 61 million [...]
Shane Green in the News
Welcome to the Employee Experience Economy: What it Means for Your Company in 2019
As originally published here. We are now entering the employee experience economy—a place where workers are significantly impacting a company’s financial bottom line by their willingness and ability to take [...]
8 Skills That Set Millennials Apart at Work
As originally published on the Business News Daily here. Stand out from the crowd. It's true, millennial workers tend to differ from their older (and younger) colleagues. But contrary to [...]
A Boomer’s Guide: Four Things To Know About Working With Gen Z
As originally published on the Business News Daily here. As one of the oldest generations in our workforce, Baby Boomers (as well as Generation X) have achieved a lot, and [...]
How to Reduce Busy Work for Your Team
As originally published on the Business News Daily here. No one enjoys doing busy work, and it makes employees feel unimportant. Businesses should make the most of their resources and [...]
How to Be an Ethical Leader: 4 Tips for Success
As originally published on the Business News Daily here. There is an evident difference between a leader and a boss, and the way they make those below them feel. Do [...]
How to Create a Diversity Training Program
As originally published on the Business News Daily here. "At best, it can engage and retain women and people of color in the workplace, but at worst, it can backfire [...]
Videos
Culture Hacker Blog
Why Your Hospitals Should Be Run More Like Hotels
Isn’t it paradoxical that the word “hospital” is within the word “hospitality”? Both derive from the Latin root meaning a “friendly reception to a guest or stranger.” SGEi is the [...]
Dad’s, the World’s Greatest Leaders?
"Parents are the ultimate role models for children. Every word, movement and action has an effect. No other person or outside force has a greater influence on a child than [...]
Three Leadership Lessons I Learned From My Mom – by Shane Green
This month, we are taking time to celebrate our moms (or mums in New Zealand) and highlight three important lessons they have taught us in our life. I remember a [...]
One of the Most Powerful Tools for Enhancing Your Team’s Mindset and Attitude
Today, I want to talk about recognition. In previous blogs, we have analyzed how many aspects of formal feedback lack credibility and meaning because employees do not receive informal feedback [...]
Performance Reviews: Why the Traditional Approach is Not Effective
Let’s discuss those dreaded and mostly ineffective performance reviews. In the last blog, I discussed the importance of informal feedback and how regular, casual conversations on what an employee does [...]
What Our Young People’s Response to the Latest Mass Shooting Is Teaching Us About Our Future Workforce
Wow! It is inspiring to see the uproar of activism from our children in response to the latest school shooting, yet embarrassing that this younger generation feels that they need [...]
Culture Hacker Podcasts
Check out Shane Green’s revolutionary podcast to hear cutting-edge best practices from today’s thought leaders. Shane hosts an impressive cadre of business owners and executives who dive deep into company culture issues to share relevant case studies, compelling data, and opportunities for improvement that others can act upon.
Let’s Connect
Connect with Shane to learn more about the Culture Hacker philosophy. Whether you are planning a keynote event, an executive retreat or private consultation, Shane would love to be a part of your plan to create a better company culture.