Culture Hacker Vlog
EX is the Leading Indicator of CX
“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” -Richard Branson Today’s business landscape is increasingly competitive, [...]
The Experience Economy: How to Make Diversity and Inclusion Pillars of Your Company Culture
Welcome to the final blog in the Experience Economy series. This blog focuses on the critical topic of supporting inclusion. Generation Z is the last generation in the history of [...]
The Experience Economy: Your Benefits Package is the Key to Attracting, Retaining, and Engaging Your Employees
Welcome back to the experience economy blog series, where we’ve been discussing key issues that companies need to be aware of as Generation Z employees enter the workforce. A major [...]
Shane Green in the News
Why Instructor-Led Training Is Indispensable To Elevate Individual And Organizational Performance
As originally published in Forbes here. As organizations continue to focus on innovative ways to implement and enhance digital learning, especially now in the wake of COVID-19, it's fair to [...]
Why Learning And Development And The Gig Economy Are A Perfect Partnership
As originally published in Forbes here. According to Gallup, 36% of U.S. workers (freelance or independent) engage in the gig economy (also called the liquid or alternate workforce) for a [...]
How To Build A Learning Organization For The Coming Decade
As originally published in Forbes here. Our team is often asked to assist with designing and delivering training, so we get to inspect a lot of learning and development operations, [...]
Why Your Traditional Approach To Learning And Development Won’t Cut It In The 2020s
As originally published in Forbes here. Most organizations, and managers, believe that ongoing learning and development for their people is important for their growth, improved performance and overall business success. [...]
Four Tips For Being A Better Leader In 2020
As originally published in Forbes here. As we head into 2020, I’m sure you’re all excited and optimistic about improving the results of your team and organization. However, to achieve [...]
How Leaders Can Truly Show They Care
As originally published in Forbes here. The old saying "People don't care how much you know until they know how much you care" should be a leadership mantra. If you [...]
Culture Hacker Blog
The Good, The Bad, and The Ugly: Why Leaders Need to Address All Types of Performance
In my last blog, I discussed the importance of recognition. While recognition is critical to engage employees, it is also necessary to remember that all types of performance need to [...]
The Five C’s of Virtual Leadership
The Five C’s of Virtual LeadershipRight now, many managers and their employees are adjusting to a virtual employee experience, working at their homes, isolated from the current virus. While the [...]
Four Ways to Improve Conversations That Will Enhance Employee Performance
Four Ways to Improve Conversations That Will Enhance Employee PerformanceThis post is ironic because it’s inspired by conversations we frequently have with our clients, colleagues, and partners about their level [...]
Culture Hacker: Creating a Great Customer Experience via Internal Culture
Culture Hacker: Creating a Great Customer Experience via Internal Culture The term “culture hacking” refers to the reprogramming of a company’s internal code, or in other words, its culture. The [...]
Three Things I’m Grateful For
‘Tis the season (or close enough to it, at least), where everyone should take a moment to consider what they are most grateful for. We have done this simple exercise [...]
How Leaders Can Create a Culture of Positivity for Their Employees
We’ve been discussing the topic of wellness this month and the importance of leaders managing their stress. Today, I’d like to review another important topic related to wellness, which is [...]
Culture Hacker Podcasts
Check out Shane Green’s revolutionary podcast to hear cutting-edge best practices from today’s thought leaders. Shane hosts an impressive cadre of business owners and executives who dive deep into company culture issues to share relevant case studies, compelling data, and opportunities for improvement that others can act upon.
