Shane Green is able to offer companies a customized online platform with training modules, solutions, and tools to support the ongoing health of the employee experience and company culture. The program is designed to provide front line managers with the skills, habits, and understanding to develop a positive team culture. The program includes:
• Customized modules based on your company’s values and ways your managers need to align with them.
• Videos, articles, and examples of how managers can elevate their employees’ experience to improve customer service, retention, and productivity.
• Invitations to webinars and online workshops hosted by Shane Green and his culture hacker team.
• A series of customized tools that managers can utilize within their daily, weekly, and monthly routines. Tools include customized behavioral questions for interviewing, an onboarding plan, performance appraisal templates, action plan templates, recognition tools, training modules for better customer experiences, daily meeting cards, and guidelines/reminders on how to lead in a variety of situations.
• The ability to “Ask a Culture Hacker” when a manager is challenged by their employees, results, or business to deliver more. The culture hacker team will provide ongoing accessibility and support to enable and empower your management team.