Diversity and embracing each other’s differences is already an important conversation and focus for many organizations, and it is only going to become more so in the coming years as Generation Z starts to make up the employee base. This next generation will be the most diverse and inclusive generation of workers ever—completely comfortable and [...]
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It seems the term “toxic culture” has been in the news recently, so I thought it might be useful to consider what a toxic culture actually is, examine some real examples, and highlight what is causing an increase in this term’s use. To begin, let’s consider what the term “toxic culture” refers to. In the [...]
1. Communicate every day. Schedule time at the start of your employees’ day or at set times throughout the day to talk to your team about priorities, the business, and their needs. Adopting a pre-shift meeting is one of the best business practices we see managers engaging in to promote effective communication. For these quick [...]
As originally published on the Business News Daily here. While managers will tell you that they want the best person for the job when hiring, the reality is that when a resume comes across a manager’s desk and contains all the required experience and more, the best person suddenly means the person with the most [...]
Today, I want to talk about recognition. In previous blogs, we have analyzed how many aspects of formal feedback lack credibility and meaning because employees do not receive informal feedback or regular, casual conversations regarding their performance. Unfortunately, most recognition programs are equally ineffective; however, recognition is one of your most powerful mechanisms to reinforce [...]
Let’s discuss those dreaded and mostly ineffective performance reviews. In the last blog, I discussed the importance of informal feedback and how regular, casual conversations on what an employee does well or could improve upon are critical to improving performance and the overall mindset of your team. In addition, without consistent informal feedback, any formal [...]
There has been a lot of commentaries recently on sexual harassment in the workplace. Whether it is the focus on Silicon Valley tech companies, accusations around Hollywood, issues in the hospitality industry, or revelations at the White House, it seems every organization’s culture needs to reconsider how it creates a respectful and safe environment, not [...]
What Our Young People’s Response to the Latest Mass Shooting Is Teaching Us About Our Future Workforce
Wow! It is inspiring to see the uproar of activism from our children in response to the latest school shooting, yet embarrassing that this younger generation feels that they need to take action because we cannot. As survivor David Hogg reminds us all, “We’re children. You guys are the adults. You need to take some action [...]
Welcome back to the Culture Hacker blog series. Today, I want to talk about coaching, and more specifically, providing feedback. Feedback, by definition, is a process by which information is given to a person about the outcome of an action, process, or activity. Feedback plays a critical role in developing, retaining, and inspiring your employees. [...]
Since publishing my new book, Culture Hacker, a couple of months ago, I have had some great conversations and brainstorming sessions with Human Resource leaders and Executives across organizations about how to hack their culture and improve their overall employee experience. One outcome has been the development of my ‘Four C’s’ that I believe highlight [...]