Shane Green

About Shane Green

Organizational and Corporate Culture Coach and Speaker A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and his work in multiple industries to transform your employees’ mindsets, experience, and habits to improve the customer experience, employee retention, and organizational performance.

Culture Hacker Training Twelve

Meetings: A Culture Hacker GuideWelcome back to the Culture Hacker blog series. Today, I want to discuss an important communication tool that is unfortunately rendered ineffective too often, and that is the traditional meeting. American author Dave Barry wrote, "If you had to identify, in one word, the reason why the human race has not [...]

Culture Hacker Training Twelve2020-04-01T09:42:03+00:00

Culture Hacker Training Thirteen

Leadership: What it takes to inspire your teams to ‘want’Welcome back to the Culture Hacker series on how to reprogram your company culture and improve the employee experience. We will now talk about one of the most important mechanisms in how employees feel about coming to work, leadership.Research tells us that poor leadership results in [...]

Culture Hacker Training Thirteen2020-04-01T09:42:12+00:00

Culture Hacker Training Fourteen

Change – It is Not Just Something for Everyone ElseWelcome to the final edition of our Culture Hacker blog series. We have covered many important mechanisms and ideas that help managers become successful in their efforts to reprogram their company culture and employee experience. In this blog, we want to highlight one important element that [...]

Culture Hacker Training Fourteen2020-04-01T09:42:20+00:00

Culture Hacker Training Fourteen

Change – It is Not Just Something for Everyone ElseWelcome to the final edition of our Culture Hacker blog series. We have covered many important mechanisms and ideas that help managers become successful in their efforts to reprogram their company culture and employee experience. In this blog, we want to highlight one important element that [...]

Culture Hacker Training Fourteen2020-04-01T08:28:53+00:00

Culture Hacker Training Thirteen

Leadership: What it takes to inspire your teams to ‘want’Welcome back to the Culture Hacker series on how to reprogram your company culture and improve the employee experience. We will now talk about one of the most important mechanisms in how employees feel about coming to work, leadership.Research tells us that poor leadership results in [...]

Culture Hacker Training Thirteen2020-04-01T08:28:53+00:00

Culture Hacker Training Twelve

Meetings: A Culture Hacker GuideWelcome back to the Culture Hacker blog series. Today, I want to discuss an important communication tool that is unfortunately rendered ineffective too often, and that is the traditional meeting. American author Dave Barry wrote, "If you had to identify, in one word, the reason why the human race has not [...]

Culture Hacker Training Twelve2020-04-01T08:28:53+00:00

Culture Hacker Training Eleven

Communication – The Most Important Leadership ToolWhen it comes to company culture and leadership effectiveness, there might not be a more important tool than communication. A lack of communication can result in a myriad of undesirable outcomes including decreased productivity, lower morale, more mistakes, and decreased innovation to name a few. Unfortunately, communication may be [...]

Culture Hacker Training Eleven2020-04-01T08:28:53+00:00

Culture Hacker Training Ten

Engaging Your Employees by Focusing on Their Career DevelopmentToday we are going to talk career development, the thing most employees want and need to talk about, but few organizations and managers seem to make a priority. Many organizations and executives understand the importance of career planning, but don’t designate resources or take time to help [...]

Culture Hacker Training Ten2020-04-01T08:28:53+00:00

Culture Hacker Training Nine

The Good, the Bad, and the Ugly Customer Experiences in Wedding PreparationsPlanning a wedding has uncovered some interesting learning points in terms of customer experience. As I get ready to head out of the office to my wedding in Utah and honeymoon in Southeast Asia, it’s the perfect opportunity to reflect on how what I’ve [...]

Culture Hacker Training Nine2020-04-01T08:28:53+00:00

Culture Hacker Training Eight

Making Recognition Effective and Meaningful for Your StaffToday I want to talk about recognition. In previous blogs, we have talked about how many aspects of formal feedback lack credibility and meaning due to a lack of informal feedback or regular casual conversations, and unfortunately, most recognition programs are no different. This is a shame, because [...]

Culture Hacker Training Eight2020-04-01T08:28:53+00:00