In my last blog, I discussed the importance of recognition. While recognition is critical to engage employees, it is also necessary to remember that all types of performance need to be addressed, which includes unsatisfactory performance. Today, I want to talk about the importance of managers having tough conversations and making difficult decisions. When it [...]
Welcome back to the Culture Hacker blog series. Today, I want to talk about coaching, and more specifically, providing feedback. Feedback, by definition, is a process by which information is given to a person about the outcome of an action, process, or activity. Feedback plays a critical role in developing, retaining, and inspiring your employees. [...]
Welcome back to our Culture Hacker series of blogs. Today I want to talk about the importance of managers having tough conversations and making tough decisions. When it comes to a healthy and positive work culture, poor performers, especially those that do not support the company values and are not good team players, cannot be [...]
Today I want to talk about recognition. In previous blogs, we have talked about how many aspects of formal feedback lack credibility and meaning due to a lack of informal feedback or regular casual conversations, and unfortunately, most recognition programs are no different. This is a shame, because recognition is one of your most powerful [...]
Let’s discuss those dreaded – and mostly ineffective – performance reviews. In our one of our Culture Hacker blogs, I talked about the importance of informal feedback and how without regular, casual conversations on what an employee does well or could improve upon, then any formal feedback – like performance reviews – will miss out on [...]
Today, I want to talk about performance enablement and empowerment, though traditionally the conversation would be around performance management. I believe we need to stop managing performance because just from the definition of management, which is about “controlling and making decisions”, we are hindering our efforts to maximize performance. So, instead, think about performance enablement [...]
Welcome back to the Culture Hacker series. It is time to talk about career development. This topic is on every employee’s mind, no matter what you might think, but unfortunately, it does not seem to be as important to many employers. Let’s start by thinking about what career development means. In the 2010 book Employee Training and [...]
For the past few weeks, we have been discussing employee enablement in our Culture Hacker blog series. But if you remember in the beginning of our discussion on performance, we mentioned its second important element – performance empowerment. Once they have enabled the team to perform at their best, managers need to get out of the [...]
Welcome back to the Culture Hacker blog series on how to positively influence the mindset and attitude of associates. For the past few weeks, we have been discussing performance enablement. Let’s finish the conversation by talking about managers’ ability and willingness to have the tough conversations and hold team members accountable. The Importance of Accountability There [...]
Welcome back to the Culture Hacker blog series. Today we will continue to discuss performance enablement. One of the most powerful opportunities that managers have in terms of enhancing performance and reinforcing company culture is the recognition program. Unfortunately, in many organizations, the program has little integrity and has become a mandated task where leaders [...]
