In my last blog, I discussed the importance of recognition. While recognition is critical to engage employees, it is also necessary to remember that all types of performance need to be addressed, which includes unsatisfactory performance. Today, I want to talk about the importance of managers having tough conversations and making difficult decisions. When it [...]
Welcome back to the Culture Hacker blog series. Today, I want to talk about coaching, and more specifically, providing feedback. Feedback, by definition, is a process by which information is given to a person about the outcome of an action, process, or activity. Feedback plays a critical role in developing, retaining, and inspiring your employees. [...]
Since publishing my new book, Culture Hacker, a couple of months ago, I have had some great conversations and brainstorming sessions with Human Resource leaders and Executives across organizations about how to hack their culture and improve their overall employee experience. One outcome has been the development of my ‘Four C’s’ that I believe highlight [...]
SGEi is a training and communications company that works with companies across multiple industries and in over 30 countries around the world. Our team designs and delivers customized learning experiences at all levels of an organization. As a result of our experience, we wish to offer some advice when developing your own comprehensive internal training [...]
Welcome to the final edition of our Culture Hacker blog series. We have covered many important mechanisms and ideas that help managers become successful in their efforts to reprogram their company culture and employee experience. In this blog, we want to highlight one important element that allows managers to successfully refresh and evolve a culture, [...]
Welcome back to the Culture Hacker blog series on how to reprogram your company culture and improve the employee experience. We will now talk about one of the most important mechanisms in how employees feel about coming to work, leadership. Research tells us that poor leadership results in numerous issues including poor morale, increased stress, [...]
Welcome back to the Culture Hacker blog series. Today, I want to discuss an important communication tool that is unfortunately rendered ineffective too often, and that is the traditional meeting. American author Dave Barry wrote, "If you had to identify, in one word, the reason why the human race has not achieved, and never will [...]
When it comes to company culture and leadership effectiveness, there might not be a more important tool than communication. A lack of communication can result in a myriad of undesirable outcomes including decreased productivity, lower morale, more mistakes, and decreased innovation to name a few. Unfortunately, communication may be the area where most companies and [...]
Today we are going to talk about career development, the thing most employees want and need to talk about, but few organizations and managers seem to make a priority. Many organizations and executives understand the importance of career planning, but don’t designate resources or take time to help plan a future for their staff, especially [...]
Welcome back to our Culture Hacker series of blogs. Today I want to talk about the importance of managers having tough conversations and making tough decisions. When it comes to a healthy and positive work culture, poor performers, especially those that do not support the company values and are not good team players, cannot be [...]
