As originally published in Forbes here. As we head into 2020, I’m sure you’re all excited and optimistic about improving the results of your team and organization. However, to achieve these things, there is often one thing getting in the way: ourselves. To be a leader who drives improved performance, we have to start by [...]
As originally published in Forbes here. The old saying "People don't care how much you know until they know how much you care" should be a leadership mantra. If you are going to inspire the hearts and minds of your people, then you must demonstrate care and respect for your employees as individuals. Here are [...]
As originally published in Forbes here. One of my favorite quotes to remember as a leader is from Peter Drucker. He said, "Communication is in the mind of the recipient. You're just making noise if the other person does not understand you." Unfortunately, we see a lot of leaders out there who are just making [...]
As originally published in Forbes here. Sometimes, leaders have employees who do not belong on certain teams or in certain positions, whether it is due to an inability to complete tasks, achieve results or adhere to the same value system of the organization. When employees are allowed to remain in a role they are not [...]
As originally published in Forbes here. Recognition is one of the best ways to make your employees feel good, reinforce positive habits, retain your best talent and drive engagement. At my company, we define recognition as "an unplanned gesture of appreciation for a person's actions, results or performance." Unfortunately, when we conduct assessments and review [...]
As originally published here. We are now entering the employee experience economy—a place where workers are significantly impacting a company’s financial bottom line by their willingness and ability to take care of customers, be productive, and stay with their current employer. We are seeing employees take a stand on social issues and expecting company leaders [...]
As originally published on the Business News Daily here. Stand out from the crowd. It's true, millennial workers tend to differ from their older (and younger) colleagues. But contrary to popular depictions, they're not a monolithic group. By defying negative generational stereotypes and living up to positive expectations, millennials can pleasantly surprise their managers, work [...]
As originally published on the Business News Daily here. As one of the oldest generations in our workforce, Baby Boomers (as well as Generation X) have achieved a lot, and they've had to put up with a lot. Boomers have spent the past 15 years or so adjusting to millennials — figuring out why they [...]
As originally published on the Business News Daily here. No one enjoys doing busy work, and it makes employees feel unimportant. Businesses should make the most of their resources and ensure workers are doing tasks that help the company's end goals. "Busy work is defined as tasks that team members do that do not bring [...]
As originally published on the Business News Daily here. There is an evident difference between a leader and a boss, and the way they make those below them feel. Do they abuse their power to intimidate workers, or do they lead by example? The latter is key to managing a healthy, happy team. "In today's [...]
