Welcome back to the employee experience economy blog series. We’ve been discussing how Generation Z employees are changing the way that companies go about important tasks, such as selection and development. Another key piece of what this newest generation of employees wants is to be heard and valued. Generation Z has grown up with access—access [...]
Welcome back to the second blog in our employee experience economy series. Generation Z employees are coming into the workforce and shaking things up with their high expectations and willingness to withstand the traditional ways of doing things. These employees are pushing back on the traditional mindset of “paying your dues” and “waiting your turn” [...]
Welcome to the first blog in our series about the employee experience economy. The employee experience economy is shaping how companies engage with their employees. Today’s employees—of which 61 million will be Generation Z employees—are expecting companies to be more than a place where they collect a paycheck. Today’s employees want meaning and purpose; they [...]
As originally published here. We are now entering the employee experience economy—a place where workers are significantly impacting a company’s financial bottom line by their willingness and ability to take care of customers, be productive, and stay with their current employer. We are seeing employees take a stand on social issues and expecting company leaders [...]
Today, I want to talk about recognition. In previous blogs, we have analyzed how many aspects of formal feedback lack credibility and meaning because employees do not receive informal feedback or regular, casual conversations regarding their performance. Unfortunately, most recognition programs are equally ineffective; however, recognition is one of your most powerful mechanisms to reinforce [...]
Let’s discuss those dreaded and mostly ineffective performance reviews. In the last blog, I discussed the importance of informal feedback and how regular, casual conversations on what an employee does well or could improve upon are critical to improving performance and the overall mindset of your team. In addition, without consistent informal feedback, any formal [...]
Wow! It is inspiring to see the uproar of activism from our children in response to the latest school shooting, yet embarrassing that this younger generation feels that they need to take action because we cannot. As survivor David Hogg reminds us all, “We’re children. You guys are the adults. You need to take some action [...]
Welcome back to the Culture Hacker blog series. Today, I want to talk about coaching, and more specifically, providing feedback. Feedback, by definition, is a process by which information is given to a person about the outcome of an action, process, or activity. Feedback plays a critical role in developing, retaining, and inspiring your employees. [...]
Since publishing my new book, Culture Hacker, a couple of months ago, I have had some great conversations and brainstorming sessions with Human Resource leaders and Executives across organizations about how to hack their culture and improve their overall employee experience. One outcome has been the development of my ‘Four C’s’ that I believe highlight [...]
SGEi is a training and communications company that works with companies across multiple industries and in over 30 countries around the world. Our team designs and delivers customized learning experiences at all levels of an organization. As a result of our experience, we wish to offer some advice when developing your own comprehensive internal training [...]
