Shane Green

About Shane Green

Organizational and Corporate Culture Coach and Speaker A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and his work in multiple industries to transform your employees’ mindsets, experience, and habits to improve the customer experience, employee retention, and organizational performance.

The Importance of Giving Thanks: The Five Rules for a Manager on How to Recognize Their Team

As we approach the end of 2018, with many of us frantically working to achieve goals or meet deadlines, the week of Thanksgiving is a great reminder to take some time to give thanks to your team. Recognition is a critical part of engagement, which leads to increased satisfaction, productivity, and retention. Yet only 1 [...]

The Importance of Giving Thanks: The Five Rules for a Manager on How to Recognize Their Team2019-02-14T15:41:04+00:00

The Four Key Rules for Managers to Take a Break and Be Their Best

For managers to have enough energy to fulfill their managerial and leadership responsibilities, they must learn how to take a break. I know you are probably thinking, There is too much to get done, or I don’t have time to take a break, but keep in mind that some of the most successful and productive [...]

The Four Key Rules for Managers to Take a Break and Be Their Best2019-02-14T15:52:01+00:00

Workplace Diversity: It Requires More Than an Annual Training Event

Diversity and embracing each other’s differences is already an important conversation and focus for many organizations, and it is only going to become more so in the coming years as Generation Z starts to make up the employee base. This next generation will be the most diverse and inclusive generation of workers ever—completely comfortable and [...]

Workplace Diversity: It Requires More Than an Annual Training Event2019-02-14T15:29:39+00:00

Toxic Cultures are Killing Employees—Literally

It seems the term “toxic culture” has been in the news recently, so I thought it might be useful to consider what a toxic culture actually is, examine some real examples, and highlight what is causing an increase in this term’s use. To begin, let’s consider what the term “toxic culture” refers to. In the [...]

Toxic Cultures are Killing Employees—Literally2019-02-14T16:34:43+00:00

Top Five Hacks You As a Manager Can Do to Build a Better Culture for Your Team

1. Communicate every day. Schedule time at the start of your employees’ day or at set times throughout the day to talk to your team about priorities, the business, and their needs. Adopting a pre-shift meeting is one of the best business practices we see managers engaging in to promote effective communication. For these quick [...]

Top Five Hacks You As a Manager Can Do to Build a Better Culture for Your Team2019-02-14T15:58:34+00:00
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