Shane Green

About Shane Green

Organizational and Corporate Culture Coach and Speaker A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and his work in multiple industries to transform your employees’ mindsets, experience, and habits to improve the customer experience, employee retention, and organizational performance.

The Employee Experience Economy: Provide Your Frontline Employees with Leadership Development

Welcome back to the second blog in our employee experience economy series. Generation Z employees are coming into the workforce and shaking things up with their high expectations and willingness to withstand the traditional ways of doing things. These employees are pushing back on the traditional mindset of “paying your dues” and “waiting your turn” [...]

The Employee Experience Economy: Provide Your Frontline Employees with Leadership Development2019-03-28T03:39:31+00:00

Employee Experience Economy Series, Part 1: Selecting the Right People is Imperative

Welcome to the first blog in our series about the employee experience economy. The employee experience economy is shaping how companies engage with their employees. Today’s employees—of which 61 million will be Generation Z employees—are expecting companies to be more than a place where they collect a paycheck. Today’s employees want meaning and purpose; they [...]

Employee Experience Economy Series, Part 1: Selecting the Right People is Imperative2019-03-14T16:16:31+00:00

Welcome to the Employee Experience Economy: What it Means for Your Company in 2019

As originally published here. We are now entering the employee experience economy—a place where workers are significantly impacting a company’s financial bottom line by their willingness and ability to take care of customers, be productive, and stay with their current employer. We are seeing employees take a stand on social issues and expecting company leaders [...]

Welcome to the Employee Experience Economy: What it Means for Your Company in 20192019-02-15T14:31:23+00:00

What Our Young People’s Response to the Latest Mass Shooting Is Teaching Us About Our Future Workforce

Wow! It is inspiring to see the uproar of activism from our children in response to the latest school shooting, yet embarrassing that this younger generation feels that they need to take action because we cannot. As survivor David Hogg reminds us all, “We’re children. You guys are the adults. You need to take some [...]

What Our Young People’s Response to the Latest Mass Shooting Is Teaching Us About Our Future Workforce2019-02-14T16:48:09+00:00

8 Skills That Set Millennials Apart at Work

As originally published on the Business News Daily here. Stand out from the crowd. It's true, millennial workers tend to differ from their older (and younger) colleagues. But contrary to popular depictions, they're not a monolithic group. By defying negative generational stereotypes and living up to positive expectations, millennials can pleasantly surprise their managers, work [...]

8 Skills That Set Millennials Apart at Work2018-12-03T01:38:19+00:00

A Boomer’s Guide: Four Things To Know About Working With Gen Z

As originally published on the Business News Daily here. As one of the oldest generations in our workforce, Baby Boomers (as well as Generation X) have achieved a lot, and they've had to put up with a lot. Boomers have spent the past 15 years or so adjusting to millennials — figuring out why they [...]

A Boomer’s Guide: Four Things To Know About Working With Gen Z2018-12-03T01:30:37+00:00

How to Reduce Busy Work for Your Team

As originally published on the Business News Daily here. No one enjoys doing busy work, and it makes employees feel unimportant. Businesses should make the most of their resources and ensure workers are doing tasks that help the company's end goals. "Busy work is defined as tasks that team members do that do not bring [...]

How to Reduce Busy Work for Your Team2018-12-03T01:19:55+00:00

How to Be an Ethical Leader: 4 Tips for Success

As originally published on the Business News Daily here. There is an evident difference between a leader and a boss, and the way they make those below them feel. Do they abuse their power to intimidate workers, or do they lead by example? The latter is key to managing a healthy, happy team. "In today's [...]

How to Be an Ethical Leader: 4 Tips for Success2018-12-03T01:17:19+00:00

How to Create a Diversity Training Program

As originally published on the Business News Daily here. "At best, it can engage and retain women and people of color in the workplace, but at worst, it can backfire and reinforce stereotypes," Bezrukova said in a statement. Diversity training is a great idea for any business, but it needs to be carried out responsibly. [...]

How to Create a Diversity Training Program2018-12-03T00:46:27+00:00

4 Tips for Managing a Remote Workforce

Technology has forever changed the way work gets done. Today’s highly connected employees can work any time from anywhere. Working remotely continues to increase with about 43% of US workers working remotely at least some of the time. Companies benefit from the lower costs associated with telecommuting, as well as the opportunity to attract and [...]

4 Tips for Managing a Remote Workforce2018-11-29T19:14:28+00:00

Title

Go to Top