Products today are so similar that it’s often difficult to discern which item is better, and which one will last longer. It doesn’t matter if you’re thinking of cars, watches, cellular phones, gallons of milk or flights; odds are, the items you compare and contrast have few differentiators. The items likely have very similar price [...]
Many businesses (especially startups) are guilty of accepting any work – whether or not it falls within their outlined scope of services and capabilities. However, when you do accept business that falls outside of your expertise or manpower, you are undermining yourself and the project. According to the 2012 Financial Services Marketing Survey, onboarding was [...]
Managers often tell their staff to greet every single guest without fail, yet the managers themselves frequently fail to greet their staff. These same managers preach that their teams must be friendly and always demonstrate a great attitude, but then they walk around with a sour disposition, angry or introspective faces, and a bad attitude. [...]
By Kristin Brzoznowski Published: May 14, 2014 Shannon O’Neill, the president of Travel Channel, talks about the “explorers,” “experts” and “experiencers” that form the backbone of the network’s programming mix. The travel category covers a wide swath of lifestyle subgenres, and as such, Travel Channel features a diverse collection of programming. However, all its shows [...]
Before a manager can make a difference with others – and make them deliver a desired experience to customers – he must first learn to lead himself. If you can’t lead yourself, then how can you expect to inspire others? I believe this is why there are so many would-be leaders and so few actual [...]
Leaders collaborate—it’s the only way they will get everything that is needed done. Yet, many managers isolate themselves, or surround themselves with the same type of people who come to the same conclusions. As a leader, you must know your strengths and weaknesses; build on your strengths and surround yourself with people who have the [...]
Being honest with yourself and allowing others to be honest with you is an important aspect of being a leader. If you are not honest about your own strengths and weaknesses, then how can you expect to develop the respect and trust of others? As Socrates wrote, “The unexamined life is not worth living.” Credit: [...]
Las Vegas Local Shane Green Will Help Failing Resorts Recover in this Show LAS VEGAS (March 14, 2014) – Travel Channel announced that Shane Green, a Las Vegas local and the founder of SGEi, will host the new series “Resort Recon.” With the help of his team of expert hospitality consultants and hidden cameras, [...]
Corporate Culture Guru Thomas Martin Joins the SGEi Family in February LAS VEGAS (January 31, 2014) – SGEi is happy to announce the hire of world-renowned corporate culture consultant Thomas Martin as the new VP of Culture and Learning. Thomas will guide the creative team in the design of all cultural programming and learning [...]
Former Station Casinos EVP becomes the President of International Training Company, SGEi LAS VEGAS (January 14, 2014) – SGEi is excited to announce its recent promotion of COO Sandra Green to President. Sandra will be responsible for overseeing all divisions of the company, while defining SGEi’s culture, internal branding and strategy for the future. [...]
