In my last blog, I discussed the importance of recognition. While recognition is critical to engage employees, it is also necessary to remember that all types of performance need to be addressed, which includes unsatisfactory performance. Today, I want to talk about the importance of managers having tough conversations and making difficult decisions. When it [...]
Today, I want to talk about recognition. In previous blogs, we have analyzed how many aspects of formal feedback lack credibility and meaning because employees do not receive informal feedback or regular, casual conversations regarding their performance. Unfortunately, most recognition programs are equally ineffective; however, recognition is one of your most powerful mechanisms to reinforce [...]
Let’s discuss those dreaded and mostly ineffective performance reviews. In the last blog, I discussed the importance of informal feedback and how regular, casual conversations on what an employee does well or could improve upon are critical to improving performance and the overall mindset of your team. In addition, without consistent informal feedback, any formal [...]
There has been a lot of commentaries recently on sexual harassment in the workplace. Whether it is the focus on Silicon Valley tech companies, accusations around Hollywood, issues in the hospitality industry, or revelations at the White House, it seems every organization’s culture needs to reconsider how it creates a respectful and safe environment, not [...]
Wow! It is inspiring to see the uproar of activism from our children in response to the latest school shooting, yet embarrassing that this younger generation feels that they need to take action because we cannot. As survivor David Hogg reminds us all, “We’re children. You guys are the adults. You need to take some action [...]
Since publishing my new book, Culture Hacker, a couple of months ago, I have had some great conversations and brainstorming sessions with Human Resource leaders and Executives across organizations about how to hack their culture and improve their overall employee experience. One outcome has been the development of my ‘Four C’s’ that I believe highlight [...]
SGEi is a training and communications company that works with companies across multiple industries and in over 30 countries around the world. Our team designs and delivers customized learning experiences at all levels of an organization. As a result of our experience, we wish to offer some advice when developing your own comprehensive internal training [...]
Welcome to the final edition of our Culture Hacker blog series. We have covered many important mechanisms and ideas that help managers become successful in their efforts to reprogram their company culture and employee experience. In this blog, we want to highlight one important element that allows managers to successfully refresh and evolve a culture, [...]
Welcome back to the Culture Hacker blog series on how to reprogram your company culture and improve the employee experience. We will now talk about one of the most important mechanisms in how employees feel about coming to work, leadership. Research tells us that poor leadership results in numerous issues including poor morale, increased stress, [...]
Welcome back to the Culture Hacker blog series. Today, I want to discuss an important communication tool that is unfortunately rendered ineffective too often, and that is the traditional meeting. American author Dave Barry wrote, "If you had to identify, in one word, the reason why the human race has not achieved, and never will [...]
