Let’s discuss those dreaded – and mostly ineffective – performance reviews. In our one of our Culture Hacker blogs, I talked about the importance of informal feedback and how without regular, casual conversations on what an employee does well or could improve upon, then any formal feedback – like performance reviews – will miss out on [...]
Welcome back to our Culture Hacker series of Blogs. Today, I want to talk about coaching, and more specifically, feedback. For the health of your company culture and development of your people, a critical company behavior must be to provide feedback to your staff on a regular basis. Feedback, by definition, is a [...]
Today, I want to talk about employee engagement, what it really looks like, and what it requires from you. Engagement is defined by the Merriam-Webster dictionary as “being present at a particular time and place.” For our staff to be present at work, they must be actively involved in understanding and working on the business [...]
Today, I want to talk about performance enablement and empowerment, though traditionally the conversation would be around performance management. I believe we need to stop managing performance because just from the definition of management, which is about “controlling and making decisions”, we are hindering our efforts to maximize performance. So, instead, think about performance enablement [...]
We have all read and heard abut the challenges that Millennials present the business world today. While I have experienced and recognized some of those challenges firsthand, I think we need to stop making such a big deal about them. This new workforce knows it has leverage, because we keep writing and speaking about it. [...]
Welcome back to the Culture Hacker series. It is time to talk about career development. This topic is on every employee’s mind, no matter what you might think, but unfortunately, it does not seem to be as important to many employers. Let’s start by thinking about what career development means. In the 2010 book Employee Training and [...]
For the past few weeks, we have been discussing employee enablement in our Culture Hacker blog series. But if you remember in the beginning of our discussion on performance, we mentioned its second important element – performance empowerment. Once they have enabled the team to perform at their best, managers need to get out of the [...]
Welcome back to the Culture Hacker blog series on how to positively influence the mindset and attitude of associates. For the past few weeks, we have been discussing performance enablement. Let’s finish the conversation by talking about managers’ ability and willingness to have the tough conversations and hold team members accountable. The Importance of Accountability There [...]
Welcome back to the Culture Hacker blog series. Today we will continue to discuss performance enablement. One of the most powerful opportunities that managers have in terms of enhancing performance and reinforcing company culture is the recognition program. Unfortunately, in many organizations, the program has little integrity and has become a mandated task where leaders [...]
The Culture Hacker blog series continues this week discussing the critical role of feedback in performance enablement. Last week I talked about the importance of enabling your staff, with a focus on providing them with the right training, tools, and information. Enabling your staff also requires consistent and constant feedback, which is our topic of discussion today. [...]
