Shane Green

About Shane Green

Organizational and Corporate Culture Coach and Speaker A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and his work in multiple industries to transform your employees’ mindsets, experience, and habits to improve the customer experience, employee retention, and organizational performance.

Orientation and Onboarding: Your Sink-or-Swim Strategy Is a Terrible Waste of Talent

In today’s blog, let’s consider the orientation process. I see organizations investing heavily in getting the right people hired, but then failing to introduce, immerse, and train them correctly to support the talent’s future success. Many companies or departments adopt a sink-or-swim strategy, whereby they throw new people onto the front line – if they [...]

Orientation and Onboarding: Your Sink-or-Swim Strategy Is a Terrible Waste of Talent2021-02-04T21:53:29+00:00

Selection: The Right Fit Over a Warm Body

In Culture Hacker, we focus on elevating the employee experience and improving engagement. While everyone seems to focus on improving engagement, we believe in taking a broader perspective – one that takes into consideration that a part of the engagement problem is the inability to select the right people. As thought leader Bob Kelleher says, [...]

Selection: The Right Fit Over a Warm Body2021-02-04T21:39:26+00:00

Shane Green on dysfunctional employees, owners, unruly guests.

Our well-maintained and top-notch resorts attract guests from all over the world because of their luxury, efficiency and fine food and entertainment attractions. But elsewhere in America, some resorts are in chaos and on the verge of failing and shutting their doors for good.

Shane Green on dysfunctional employees, owners, unruly guests.2017-04-14T23:26:54+00:00

Shane Green Newswire

Company Newswire for The team of culture hackers at Shane Green, they analyze a company's internal cultural code, and then quietly reprogram it from within, elevating the employees' mindset, experience, and skills.

Shane Green Newswire2017-04-14T23:23:48+00:00

Spotlight on Shane Green

Shane Green has a dynamic personality and thinks of himself as a culture-hacker, inspiring people to make the changes that will reinvent a company’s culture and have a direct impact on customer service.

Spotlight on Shane Green2017-04-14T23:09:34+00:00

Values: Not Some Philosophical B.S.

"Culture is a consequence of a company's values." – Charles Day, Founder of Looking Glass   Let’s discuss your organizational values, which I believe are the foundation of your company culture. While values are often dismissed as some philosophical B.S., they may be the single most important cultural mechanism within a company. Why are they [...]

Values: Not Some Philosophical B.S.2021-02-04T21:52:43+00:00

Culture: More Than Just an HR Thing

“Company culture shapes every minute of the workday and every decision that is made.” – Taylor Smith, CEO & Cofounder of Blueboard   Welcome to the Culture Hacker Blog Series where I help organizations to reprogram their employee experiences for improved organizational culture. So, what is culture? I consider it the collective mindset and attitude [...]

Culture: More Than Just an HR Thing2021-02-04T21:50:59+00:00

Change: It’s Not Just Something Everyone Else Does

Welcome to the final edition of the Culture Hacker blog series. We have covered all the mechanisms and ideas that help managers to become successful Culture Hackers and leaders as they reprogram company code and employee engagement. In this final blog, and as we get started on our 2017, let’s highlight one important element that [...]

Change: It’s Not Just Something Everyone Else Does2017-01-12T17:01:33+00:00

The Millennial Manager: The Present and the Future

We have all read and heard abut the challenges that Millennials present the business world today. While I have experienced and recognized some of those challenges firsthand, I think we need to stop making such a big deal about them. This new workforce knows it has leverage, because we keep writing and speaking about it. [...]

The Millennial Manager: The Present and the Future2016-12-08T16:44:10+00:00
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