Employee Experience

Performance Reviews – Making the Most of Those Dreaded Formal Conversations

Let’s discuss those dreaded – and mostly ineffective – performance reviews. In our one of our Culture Hacker blogs, I talked about the importance of informal feedback and how without regular, casual conversations on what an employee does well or could improve upon, then any formal feedback – like performance reviews – will miss out on [...]

Performance Reviews – Making the Most of Those Dreaded Formal Conversations2021-02-04T22:28:27+00:00

Coaching & Feedback – How to Make Formal and Informal Feedback Matter to Your Staff

    Welcome back to our Culture Hacker series of Blogs. Today, I want to talk about coaching, and more specifically, feedback. For the health of your company culture and development of your people, a critical company behavior must be to provide feedback to your staff on a regular basis. Feedback, by definition, is a [...]

Coaching & Feedback – How to Make Formal and Informal Feedback Matter to Your Staff2020-08-18T23:10:27+00:00

Employee Engagement – How to Get Your People Truly Engaged in the Business

Today, I want to talk about employee engagement, what it really looks like, and what it requires from you. Engagement is defined by the Merriam-Webster dictionary as “being present at a particular time and place.” For our staff to be present at work, they must be actively involved in understanding and working on the business [...]

Employee Engagement – How to Get Your People Truly Engaged in the Business2020-08-20T18:20:35+00:00

Performance Management: Enabling and Empowering Your Team to Do Their Jobs Right

Today, I want to talk about performance enablement and empowerment, though traditionally the conversation would be around performance management. I believe we need to stop managing performance because just from the definition of management, which is about “controlling and making decisions”, we are hindering our efforts to maximize performance. So, instead, think about performance enablement [...]

Performance Management: Enabling and Empowering Your Team to Do Their Jobs Right2021-02-04T22:14:18+00:00

Orientation and Onboarding: Your Sink-or-Swim Strategy Is a Terrible Waste of Talent – Part 2

In the last blog, we discussed how to make a new employee's orientation, or their first 1 or 2 days on the new job, an effective and memorable experience. In this blog, we are going to talk about what happens over the next 30-60 days as the new employees are handed over to their departments. [...]

Orientation and Onboarding: Your Sink-or-Swim Strategy Is a Terrible Waste of Talent – Part 22021-02-04T22:02:52+00:00

Selection: The Right Fit Over a Warm Body

In Culture Hacker, we focus on elevating the employee experience and improving engagement. While everyone seems to focus on improving engagement, we believe in taking a broader perspective – one that takes into consideration that a part of the engagement problem is the inability to select the right people. As thought leader Bob Kelleher says, [...]

Selection: The Right Fit Over a Warm Body2021-02-04T21:39:26+00:00

Values: Not Some Philosophical B.S.

"Culture is a consequence of a company's values." – Charles Day, Founder of Looking Glass   Let’s discuss your organizational values, which I believe are the foundation of your company culture. While values are often dismissed as some philosophical B.S., they may be the single most important cultural mechanism within a company. Why are they [...]

Values: Not Some Philosophical B.S.2021-02-04T21:52:43+00:00

Culture: More Than Just an HR Thing

“Company culture shapes every minute of the workday and every decision that is made.” – Taylor Smith, CEO & Cofounder of Blueboard   Welcome to the Culture Hacker Blog Series where I help organizations to reprogram their employee experiences for improved organizational culture. So, what is culture? I consider it the collective mindset and attitude [...]

Culture: More Than Just an HR Thing2021-02-04T21:50:59+00:00

The Millennial Manager: The Present and the Future

We have all read and heard abut the challenges that Millennials present the business world today. While I have experienced and recognized some of those challenges firsthand, I think we need to stop making such a big deal about them. This new workforce knows it has leverage, because we keep writing and speaking about it. [...]

The Millennial Manager: The Present and the Future2016-12-08T16:44:10+00:00

Product, Place, & Process: The Other Three P’s that Define the Employee Experience

Welcome back to the Culture Hacker blog series. This week, we will consider the other three P’s that help define experience: product, place, and process. While we have focused on the people element of the employee experience in our Culture Hacker blogs thus far, there is no doubt the other three elements that define experience [...]

Product, Place, & Process: The Other Three P’s that Define the Employee Experience2016-11-17T05:42:14+00:00
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