cultural mechanisms

Having Tough Conversations and Making Tough Decisions

Welcome back to our Culture Hacker series of blogs. Today I want to talk about the importance of managers having tough conversations and making tough decisions. When it comes to a healthy and positive work culture, poor performers, especially those that do not support the company values and are not good team players, cannot be [...]

Having Tough Conversations and Making Tough Decisions2020-07-16T00:56:25+00:00

Making Recognition Effective and Meaningful for Your Staff

Today I want to talk about recognition. In previous blogs, we have talked about how many aspects of formal feedback lack credibility and meaning due to a lack of informal feedback or regular casual conversations, and unfortunately, most recognition programs are no different. This is a shame, because recognition is one of your most powerful [...]

Making Recognition Effective and Meaningful for Your Staff2020-03-27T06:38:01+00:00

Performance Reviews – Making the Most of Those Dreaded Formal Conversations

Let’s discuss those dreaded – and mostly ineffective – performance reviews. In our one of our Culture Hacker blogs, I talked about the importance of informal feedback and how without regular, casual conversations on what an employee does well or could improve upon, then any formal feedback – like performance reviews – will miss out on [...]

Performance Reviews – Making the Most of Those Dreaded Formal Conversations2021-02-04T22:28:27+00:00

Coaching & Feedback – How to Make Formal and Informal Feedback Matter to Your Staff

    Welcome back to our Culture Hacker series of Blogs. Today, I want to talk about coaching, and more specifically, feedback. For the health of your company culture and development of your people, a critical company behavior must be to provide feedback to your staff on a regular basis. Feedback, by definition, is a [...]

Coaching & Feedback – How to Make Formal and Informal Feedback Matter to Your Staff2020-08-18T23:10:27+00:00

Employee Engagement – How to Get Your People Truly Engaged in the Business

Today, I want to talk about employee engagement, what it really looks like, and what it requires from you. Engagement is defined by the Merriam-Webster dictionary as “being present at a particular time and place.” For our staff to be present at work, they must be actively involved in understanding and working on the business [...]

Employee Engagement – How to Get Your People Truly Engaged in the Business2020-08-20T18:20:35+00:00

Performance Management: Enabling and Empowering Your Team to Do Their Jobs Right

Today, I want to talk about performance enablement and empowerment, though traditionally the conversation would be around performance management. I believe we need to stop managing performance because just from the definition of management, which is about “controlling and making decisions”, we are hindering our efforts to maximize performance. So, instead, think about performance enablement [...]

Performance Management: Enabling and Empowering Your Team to Do Their Jobs Right2021-02-04T22:14:18+00:00

Selection: The Right Fit Over a Warm Body

In Culture Hacker, we focus on elevating the employee experience and improving engagement. While everyone seems to focus on improving engagement, we believe in taking a broader perspective – one that takes into consideration that a part of the engagement problem is the inability to select the right people. As thought leader Bob Kelleher says, [...]

Selection: The Right Fit Over a Warm Body2021-02-04T21:39:26+00:00

Values: Not Some Philosophical B.S.

"Culture is a consequence of a company's values." – Charles Day, Founder of Looking Glass   Let’s discuss your organizational values, which I believe are the foundation of your company culture. While values are often dismissed as some philosophical B.S., they may be the single most important cultural mechanism within a company. Why are they [...]

Values: Not Some Philosophical B.S.2021-02-04T21:52:43+00:00

Culture: More Than Just an HR Thing

“Company culture shapes every minute of the workday and every decision that is made.” – Taylor Smith, CEO & Cofounder of Blueboard   Welcome to the Culture Hacker Blog Series where I help organizations to reprogram their employee experiences for improved organizational culture. So, what is culture? I consider it the collective mindset and attitude [...]

Culture: More Than Just an HR Thing2021-02-04T21:50:59+00:00

Change: It’s Not Just Something Everyone Else Does

Welcome to the final edition of the Culture Hacker blog series. We have covered all the mechanisms and ideas that help managers to become successful Culture Hackers and leaders as they reprogram company code and employee engagement. In this final blog, and as we get started on our 2017, let’s highlight one important element that [...]

Change: It’s Not Just Something Everyone Else Does2017-01-12T17:01:33+00:00
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